When attempting to start the client, if you receive an error message stating “The program can’t start because mfc120u.dll is missing from your computer. Re-attempt to login per KB WiscVPN - Connecting to the Palo Alto GlobalProtect Client (Windows).WiscVPN - Installing the Palo Alto GlobalProtect Client (Windows).C:\Users\(Whichever user name you use to login to the computer)\AppData\Local\Palo Alto Networks. Delete the following folders on your Windows computer:.On Windows 10: Hit the Windows key on your keyboard, then type (without quotes) "Show hidden", then click the option that says "Show hidden files and folders", then click the line that says "Show hidden files, folders, and drives", then press Apply, then OK. Update your Windows Folder settings to show hidden files and folders. WiscVPN - Uninstalling the Palo Alto GlobalProtect Client (Windows).Uninstall and Reinstall Palo Alto Globalprotect This doc outlines the typical troubleshooting steps to follow when WiscVPN (Palo Alto GlobalProtect) is not working.
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